EXTERNAL COURSE: Please register at this link here.

Executive Leadership Journey – Leading Customer Loyalty Accelerator empowers franchise executives to build cultures where loyalty is earned from the inside out. Over three high-impact weeks, you’ll learn to lead with empathy, coach with purpose, and create meaningful team and customer connections that last.

Journey Structure:

Self-Paced Online Course through IFA Academy

August 6 – 20, 2025
This journey combines Franklin Covey’s Leading Customer Loyalty content with IFA’s expert facilitation and peer-based learning. Perfect for executives ready to create real cultural shifts across teams and territories.

IFA LIVE, Virtual Power Huddle Sessions

• Power Huddle 1: August 6 / 4:30 PM – 5:30 PM (Eastern)
• Power Huddle 2: August 13 / 4:30 PM – 5:30 PM (Eastern)
• Power Huddle 3: August 20 / 4:30 PM – 5:30 PM (Eastern)

What You’ll Gain

• Model Empathy, Responsibility & Generosity in your leadership
• Conduct impactful loyalty team huddles that spark engagement
• Listen deeply and coach your teams to own the customer experience
• Inspire brand promoters—internally and externally
• Create a Personal Loyalty Leadership Blueprint for long-term success

Who Should Attend

• Franchise Executives & COOs
• Area Directors & Regional Ops Leaders
• Training & Culture Leaders
• Emerging Multi-Unit Managers

If you lead people who serve customers, this accelerator is for you.

Take Action. Lead Differently. Build Loyalty That Lasts.

Cohort-Based Seats are limited. Reserve your seat now and start building your Loyalty Leadership legacy.

See further details and register at the link below!

• Executive Leadership Journey – Leading Customer Loyalty Accelerator
  
  • August 6, 13, & 20, 2025 at 4:30-5:30 PM EDT
  • Online Virtual
  • 3 CFE IFA LIVE Learning Credits and 7.5 Education Credits available

• Contact:
  CFE Administrator