Catalog
Effective Communication Skills for Managers is a practical, skills-focused course designed to help managers communicate with clarity, confidence, and impact in today's dynamic workplace. Strong communication is a core leadership competency, influencing team performance, engagement, trust, and organizational success. This course equips managers with the tools and strategies needed to communicate effectively across a wide range of situations, from daily interactions to high-stakes conversations.
Participants will explore different communication styles and learn how to adapt their approach to meet the needs of diverse individuals and teams. Emphasis is placed on active listening, clear and concise messaging, and the use of verbal and non-verbal cues to strengthen understanding. Managers will gain hands-on experience giving and receiving feedback, managing difficult conversations, and leading productive meetings that drive results.
The course also addresses modern communication challenges, including written communication, digital tools, remote collaboration, cross-cultural interactions, and crisis communication. Through practical examples, reflection activities, and real-world scenarios, learners will build skills they can immediately apply in their managerial roles.
By the end of the course, participants will develop a personalized communication improvement plan to support continuous growth. This course is ideal for managers seeking to enhance leadership effectiveness, strengthen team relationships, and foster a positive, feedback-driven work environment.
Learning Objectives
In this course, participants will:
Communicate expectations, feedback, and priorities clearly as a manager.
Adapt communication style to employees, peers, and stakeholders.
Use listening and messaging techniques to improve team alignment and trust.
About this item
Members $35 Non-members $105
Effective Communication Skills for Managers is a practical, skills-focused course designed to help managers communicate with clarity, confidence, and impact in today's dynamic workplace. Strong communication is a core leadership competency, influencing team performance, engagement, trust, and organizational success. This course equips managers with the tools and strategies needed to communicate effectively across a wide range of situations, from daily interactions to high-stakes conversations.
Participants will explore different communication styles and learn how to adapt their approach to meet the needs of diverse individuals and teams. Emphasis is placed on active listening, clear and concise messaging, and the use of verbal and non-verbal cues to strengthen understanding. Managers will gain hands-on experience giving and receiving feedback, managing difficult conversations, and leading productive meetings that drive results.
The course also addresses modern communication challenges, including written communication, digital tools, remote collaboration, cross-cultural interactions, and crisis communication. Through practical examples, reflection activities, and real-world scenarios, learners will build skills they can immediately apply in their managerial roles.
By the end of the course, participants will develop a personalized communication improvement plan to support continuous growth. This course is ideal for managers seeking to enhance leadership effectiveness, strengthen team relationships, and foster a positive, feedback-driven work environment.
Learning Objectives
In this course, participants will:
-
Communicate expectations, feedback, and priorities clearly as a manager.
-
Adapt communication style to employees, peers, and stakeholders.
-
Use listening and messaging techniques to improve team alignment and trust.
Course/Activity Information
Members $35 Non-members $105
Estimated completion time: 0.7 hours
Course access length: 6 months upon enrollment
Awards 0.7 CFE education credits upon completion