Members $65 Non-members $135
Course content available in Spanish
Generative AI: From Tasks to Processes is an advanced course designed to help you scale your AI use from individual prompts to consistent, process-driven systems that deliver real results. Many professionals experiment with AI using one-off prompts. While this approach can work, it often leads to inconsistent quality, inefficient outputs, and missed opportunities. This course shows you exactly how to move from ad-hoc prompting to structured AI processes that improve speed, reliability, and effectiveness across your business.
You'll start by understanding the mindset shift required to adopt process-based AI. Learn the difference between tasks and processes - and why scaling AI means designing repeatable, logical workflows that start with clear inputs and end with optimized outputs. Next, you'll learn how to design your own AI process using a proven template. You'll get expert guidance on each process component, including triggers, standardized inputs, process logic, and outputs. Learn how to structure your prompts and build assets that reduce rework and improve consistency. You'll explore how to manage context within AI processes, so your prompts generate the right results every time. You'll also discover testing and stress-testing strategies to increase output quality and dependability. See how to build processes for real-world use cases, including creating a blog post from a webinar transcript and building automated email outreach campaigns. Then, take your AI knowledge further by mastering advanced prompt design techniques specifically tailored for scalable processes. You'll also discover how to automate AI processes using available tools and systems, saving time and increasing productivity. Finally, you'll learn how to manage and scale your AI systems across teams and organizations. Get strategies to maintain quality, build repeatable systems, and apply AI to more areas of your business.
This interactive course includes the AI Process Map Template and AI Process Quickstart Guide to help you implement what you learn. You'll also get live examples, real-world demonstrations, interactive activities, and step-by-step instructions to create scalable, high-performing AI systems.
Within the course, learners can choose to view subtitles in Spanish.
Learning Objectives
In this course, participants will:
Analyze how generative AI can move from supporting individual tasks to improving business processes.
Identify workflows where AI can automate, augment, or streamline multi-step activities.
Design process-level AI applications with appropriate controls, evaluation, and human oversight.

Members $65 Non-members $135
Estimated completion time: 1.1 hours
Course access length: 6 months upon enrollment
Awards 1.1 CFE education credits upon completion