Catalog
Course content available in 30+ languages
There's no doubt about it. The workplace has changed drastically over the past two decades. In the past, leading an organization meant managing, directing or supervising. The individual in charge was known as 'The Boss' and was responsible for directing all activities and making all decisions. Today's employees do not respond well to bosses. They expect to be treated as full members of a team. Therefore, many managers today find themselves in the somewhat uncomfortable position of being a 'coach.' Unfortunately, they are typically lacking in the knowledge and skills to master their new role. The purpose of this course is to provide practical suggestions for confronting poor performance by using a Performance Improvement Plan. The ideas in this course are designed to help you become a coach in the very best sense of the word.
Learning Objectives
In this course, participants will:
Explain how coaching improves employee performance and development.
Use coaching conversations to clarify expectations, identify obstacles, and support growth.
Apply techniques that encourage ownership, accountability, and measurable improvement.
Within the course, learners can choose to view the content in the following languages: Arabic, Brazilian Portuguese, Canadian French, Chinese (Simplified, Traditional, Mandarin, Taiwanese), Czech, Danish, Dutch, English, Estonian, European French, European Portuguese, European Spanish, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latin American Spanish, Latvian, Malay, Polish, Punjabi, Romanian, Russian, Swedish, Tagalog, Thai, Turkish, Vietnamese
About this item
Members $65 Non-members $135
Course content available in 30+ languages
There's no doubt about it. The workplace has changed drastically over the past two decades. In the past, leading an organization meant managing, directing or supervising. The individual in charge was known as 'The Boss' and was responsible for directing all activities and making all decisions. Today's employees do not respond well to bosses. They expect to be treated as full members of a team. Therefore, many managers today find themselves in the somewhat uncomfortable position of being a 'coach.' Unfortunately, they are typically lacking in the knowledge and skills to master their new role. The purpose of this course is to provide practical suggestions for confronting poor performance by using a Performance Improvement Plan. The ideas in this course are designed to help you become a coach in the very best sense of the word.
Learning Objectives
In this course, participants will:
-
Explain how coaching improves employee performance and development.
-
Use coaching conversations to clarify expectations, identify obstacles, and support growth.
-
Apply techniques that encourage ownership, accountability, and measurable improvement.
Within the course, learners can choose to view the content in the following languages: Arabic, Brazilian Portuguese, Canadian French, Chinese (Simplified, Traditional, Mandarin, Taiwanese), Czech, Danish, Dutch, English, Estonian, European French, European Portuguese, European Spanish, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latin American Spanish, Latvian, Malay, Polish, Punjabi, Romanian, Russian, Swedish, Tagalog, Thai, Turkish, Vietnamese
Course/Activity Information
Members $65 Non-members $135
Estimated completion time: 1 hour
Course access length: 6 months upon enrollment
Awards 1.0 CFE education credit upon completion