Members $149  Non-members $349

2025 IFA Convention was franchising's biggest event for business development and personal growth. Whether you missed us in Las Vegas this year or want to rewatch a session, there is content available for everyone. 

This course includes the Operations Track sessions. Search the catalog to find the Multi-Track Combo which includes all track sessions except the Annual Leadership Conference, Immersive Workshops, Super Sessions and General Sessions Tracks. 

Sessions Included:

AI and Automation - Using Next Level Automation to Focus your Team on Delivering Exceptional Customer Experiences

Moderator: Ishai Reinfeld, Director of eCommerce, Smart Answering, SoundHound AI
Speakers: Dennis Leskowski, Chief Technology Officer, Goldfish Swim School Franchising, LLC; Robyn Quintal, Sr. Director of Business Development, Peet’s Coffee; Raphael Rajan, Co-Founder and CEO, EZAssist

How to Build Your Field Support Team to Support Profitability and Growth

Moderator: Courtney Allison, CFE, COO, Spavia International, LLC
Speakers: Lisa Merry, President, Junk King Franchise Systems; Danessa Itaya, CFE, President, Bio-One; Amy Perkins, CFE, Senior Business Consultant, Ben & Jerry's Franchising

The Franchising Wheel of Excellence

Moderator & Speaker: Ryan Farris, CFE, President, COO, AlphaGraphics Inc.
Speakers: Scott Snyder, C.E.O., Royal Aloha Franchise Company; Ted DeMorino, Chief Executive Officer, Threshold Brands (representing Residental Services brands); Kristen Pechacek, CFE, Massage Luxe International, LLC, President & CEO

Members $149  Non-members $349

Estimated completion time: 3 hours

Course access length: 1 year upon enrollment 

Awards 3 CFE IFA LIVE credits upon completion 

• Contact:
  IFA Academy Administrator